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<P style="MARGIN: 0in 0in 0pt" class=MsoTitle align=center><SPAN
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>Brought to you each
week by the PC Gurus, a loose collection of volunteers from around the
Kentuckiana region.</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>The WHAS Crusade for
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>USS Rover’s list of
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class=MsoNormal><FONT size=4> <o:p></o:p></FONT></P></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>Vol. 9, No. 26<SPAN
style="mso-tab-count: 3">
</SPAN></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>7-23-09</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>1 Windows XP
self-help tools<SPAN style="mso-spacerun: yes"> </SPAN><SPAN
style="mso-tab-count: 1">
</SPAN><SPAN style="mso-spacerun: yes"> </SPAN></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>2 We let him talk
like that?</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>3 Quake proof, dead
format, Deep Alex?, Apple boon</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>4
Startups</FONT></P>
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style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: medium none; BORDER-RIGHT: medium none; PADDING-TOP: 0in; mso-border-bottom-alt: solid windowtext 1.5pt; mso-padding-alt: 0in 0in 1.0pt 0in"
class=MsoNormal><FONT size=4>5 Corrupted mailboxes</FONT></P></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>Even though support
for XP will continue into 2014 and it remains the dominant OS for now, many
people are starting to worry that they’re going to be cast adrift.<SPAN
style="mso-spacerun: yes"> </SPAN>I assure you this isn’t going to happen
but this week I’ll cover some hidden onboard tools that will help you do your
own support.</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>One of the easiest
to use is the Event Log.<SPAN style="mso-spacerun: yes"> </SPAN>Windows
logs every error and you can actually view those to get an idea where to start
troubleshooting a problem.<SPAN style="mso-spacerun: yes"> </SPAN>While
true these entries are in geek speak they can give you something to start a
Google search for to track down the source of the issue.</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>You can view the
Event Logs by opening the Control Panel and double clicking Administrative
Tools.<SPAN style="mso-spacerun: yes"> </SPAN>Double click Event Viewer
and you’ll see a list of different logs on the left.<SPAN
style="mso-spacerun: yes"> </SPAN>Application and System are the important
ones; they contain the logs of the programs running on your PC and of the
Windows OS itself.</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>You’ll see mostly
Information entries in those logs but you can also find Error and Warning
messages.<SPAN style="mso-spacerun: yes"> </SPAN>The Error messages are
the ones to look at for problems.<SPAN style="mso-spacerun: yes">
</SPAN>They will tell you which .exe file triggered the error and, if you’re
lucky, which related system file actually crashed.<SPAN
style="mso-spacerun: yes"> </SPAN>Then entry might also contain an error
code, usually nXnnnnnnnn, where the Ns may be numerical or alphabetical.<SPAN
style="mso-spacerun: yes"> </SPAN>The X is always X.<SPAN
style="mso-spacerun: yes"> </SPAN></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-spacerun: yes"><FONT size=4></FONT></SPAN> </P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>Googling the error
code along with the .exe file name and hopefully the system file name will
usually give you some ideas for a fix.</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>Another handy tool,
which is totally hidden and applies to MS Office users, is one to repair Outlook
.pst files.<SPAN style="mso-spacerun: yes"> </SPAN>Outlook is the email
component of Microsoft Office and gives you much more flexibility than Outlook
Express.<SPAN style="mso-spacerun: yes"> </SPAN>It will handle your email
and address book and adds calendar/scheduling, a task list and a journal for
your personal thoughts.</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>All of that data is
contained in a single file, called a Personal Folders file and saved in .pst
format.<SPAN style="mso-spacerun: yes"> </SPAN>As you can imagine, storing
all that data can result in some rather large files and, as a rule, the larger
the file the more likely it will get corrupted.</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>This rule doesn’t
apply to things like video files or large photos that never change.<SPAN
style="mso-spacerun: yes"> </SPAN>This applies to files that change
frequently like huge databases, which is a good description of .pst files that
change frequently.</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-spacerun: yes"><FONT size=4> </FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>If you use Outlook
and suddenly can’t open the program, can’t get email or save tasks you might
panic, but the Scanpst tool might fix the problem.</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>To use the tool
navigate to <SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial">C:\Program
Files\Common Files\System\Mapi\1033\NT and double click on Scanpst.exe.<SPAN
style="mso-spacerun: yes"> </SPAN>When it opens you’ll be asked for a .pst
to check.<SPAN style="mso-spacerun: yes"> </SPAN>Click the Browse button
and navigate to C:\Documents and Settings\profile name\Local
Settings\Application Data\Microsoft\Outlook and click once on Outlook.pst.<SPAN
style="mso-spacerun: yes"> </SPAN>Click Start and let it go.<SPAN
style="mso-spacerun: yes"> </SPAN>It might take a while but if the file is
damaged this will probably repair it.<o:p></o:p></SPAN></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT size=4>As
usual when I start one of these things I discover that the topic is much too
large to cover in one week and also may run a little geeky.<SPAN
style="mso-spacerun: yes"> </SPAN>I’ll try to tone down the geekiness but
this time there are so many of these tools it may run for several weeks, so I’ll
stop this one now.<SPAN style="mso-spacerun: yes"> </SPAN>We’ll pick up
next week with more cool and handy stuff you never knew you had ;)
<o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4>Kevin Mefford, Editor<o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><A
href="mailto:pcguru@microdome.net"><FONT
size=4>pcguru@microdome.net</FONT></A><o:p></o:p></SPAN></P>
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class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4><IMG border=0 src="cid:438E3CEBE1514338A3CC2A3A24DC36FE@main" width=461
height=358 v:shapes="_x0000_i1025"><o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4>Terry Wise<o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><A
href="http://www.ratland.com/"><FONT
size=4>www.ratland.com</FONT></A><o:p></o:p></SPAN></P>
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<P
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class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<H1 style="MARGIN: 0in 0in 0pt"><FONT size=5>Tech News of the Week</FONT></H1>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>Researchers have
designed a wooden building that can withstand a 7.5 magnitude earthquake.
Great one for when the big one finally hits down here in Western
KY:<BR><BR></FONT><A
href="http://www.inhabitat.com/2009/07/20/wooden-house-can-withstand-severe-earthquakes/"><FONT
size=4>http://www.inhabitat.com/2009/07/20/wooden-house-can-withstand-severe-earthquakes/</FONT></A><BR><BR><FONT
size=4>The format war between Blu-Ray and HD-DVD might have been considered dead
about a year ago when Toshiba announced end of support for HD-DVD. Now
Toshiba's coming out with a Blu-Ray player and taps are playing for
HD-DVD:<BR><BR></FONT><A href="http://gizmodo.com/5317683/"><FONT
size=4>http://gizmodo.com/5317683/</FONT></A><BR><BR><FONT size=4>IBM readies a
computer that will be able to analyze and answer questions on Jeopardy!
Ken Jennings, get ready for the toughest half hour of your
life:<BR><BR></FONT><A
href="http://www.cio.com/article/490807/IBM_Supercomputer_to_Compete_on_Jeopardy"><FONT
size=4>http://www.cio.com/article/490807/IBM_Supercomputer_to_Compete_on_Jeopardy</FONT></A><BR><BR><FONT
size=4>Apple, Inc. reports record non-holiday quarter profits on Tuesday spurred
on by iPhone 3GS sales. Steve Jobs golden house just got another story
added to it.<BR><BR></FONT><A
href="http://www.apple.com/pr/library/2009/07/21results.html"><FONT
size=4>http://www.apple.com/pr/library/2009/07/21results.html</FONT></A><BR><BR><FONT
size=4>Keep us in the loop on your favorite news.<BR><BR clear=all>Daniel A.
Williams</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><A
href="mailto:daniel@thepcgurus.com"><FONT
size=4>daniel@thepcgurus.com</FONT></A></P>
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<P
style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: medium none; BORDER-RIGHT: medium none; PADDING-TOP: 0in; mso-border-bottom-alt: solid windowtext 1.5pt; mso-padding-alt: 0in 0in 1.0pt 0in"
class=MsoNormal><FONT size=4> <o:p></o:p></FONT></P></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<H1 style="MARGIN: 0in 0in 0pt"><SPAN
style="mso-bidi-font-size: 12.0pt; mso-bidi-font-family: 'Times New Roman'"><FONT
size=5>Download of the Week<o:p></o:p></FONT></SPAN></H1>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><FONT size=4>To find out what programs are
loading on your PC at startup, you can run Windows MSCONFIG, however Autoruns
does the job better. MSCONFIG entries tend to be vague and less than
descriptive, for example, but Autoruns includes a line of description for each
entry in plain English. Autoruns also lets you Hide Signed Microsoft Entries,
which allows you to quickly narrow your focus to third-party programs.<SPAN
style="mso-spacerun: yes"> </SPAN><o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><FONT size=4>By the way, Microsoft bought
SysInternals (the company that produced Autoruns) last year and touts these
utilities from its own website.<o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><FONT size=4>Get Autoruns
here:<o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><A
href="http://www.softpedia.com/get/System/System-Info/AutoRuns.shtml"><FONT
size=4>http://www.softpedia.com/get/System/System-Info/AutoRuns.shtml</FONT></A><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><FONT size=4>Carlita
Lupino<o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><A href="mailto:Cards57@gmail.com"><FONT
size=4>Cards57@gmail.com</FONT></A><o:p></o:p></SPAN></P>
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<P
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class=MsoNormal><SPAN style="mso-bidi-font-size: 14.0pt"><FONT
size=4> <o:p></o:p></FONT></SPAN></P></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 14.0pt"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<H1 style="MARGIN: 0in 0in 0pt"><SPAN
style="mso-bidi-font-size: 14.0pt; mso-bidi-font-family: 'Times New Roman'"><FONT
size=5>Email Question of the Week<o:p></o:p></FONT></SPAN></H1>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial">Q:<SPAN
style="mso-spacerun: yes"> </SPAN></SPAN>Cannot delete any email received
in my inbox. Could you help me there. I have XP and IE 8 and on Verizon for
dsl.</FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
size=4> <o:p></o:p></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=4>A:<SPAN
style="mso-spacerun: yes"> </SPAN><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial">Odds are the
Deleted Items mailbox is damaged. You'll find the file in C:\Documents and
Settings\Your Profile Name\Local Settings\Application Data\Identities\{buncha
characters}\Microsoft\Outlook Express. In that folder find Deleted
Items.dbx and delete it.</SPAN></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT size=4>If
you get into your profile and don't see Local Settings click
on Tools and Folder Options. Click View and tick the circle next
to Show hidden files and folders. Make sure the box below it for Hide file
extensions for known file types in unchecked then click Apply and
OK.</FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4>Close everything and open Outlook Express and try to delete something,
that should fix it.</FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4>Hope that helps and keep us posted...</FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4> <o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><FONT
size=4>Kevin Mefford<o:p></o:p></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><A
href="mailto:pcguru@microdome.net"><FONT
size=4>pcguru@microdome.net</FONT></A><o:p></o:p></SPAN></P>
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